Support

Email health-relay@meridianstrategic.systems. Include your app version, iOS version, and what failed. Do not send health exports, sign-in codes, or agent credentials.

Sign-in email missing?

Check spam for a message from signin@health.meridianstrategic.systems. Wait one minute before requesting another code. Use the most recent code.

Sync or agent access stopped?

Open the app, refresh your account, check your subscription, and use Sync now. Check Health permissions in iOS and whether uploads are paused. If an agent credential expired, create a new one in the app. Background delivery is controlled by iOS.

Export, revoke, or delete

Open Your data to export or erase cloud records or delete the account. Use Connected devices & agents to revoke access. Health data in Apple Health is unchanged.

Cancel a subscription

Use Apple's subscription settings. Deleting the app or account does not cancel billing. Apple handles payment and refund requests.